Connect a portable device to a computer to reset Rhapsody time.
The Rhapsody music software program can be used to listen to nonstop music on a portable device or online. It also allows users to select songs for purchase. Portable devices, such as an MP3 player or mobile phone, must validate Rhapsody's time-based license against a correct time source. Users may receive an error if a difference exists with the secure clock time. The portable device has a secure clock that can be reset for Rhapsody only by communicating directly or indirectly with a secure clock server. The secure clock server keeps track of the current Greenwich mean time (GMT).
Instructions
1. Locate the Rhapsody "Sign In" link under Playlists/Mixer. Sign in using your email address and password, then click "Sign In" to open Rhapsody.
2. Connect the portable device to the Rhapsody software by plugging the USB cable into the device and the opposite end into a computer's USB port. The portable device will appear as an icon on the computer's desktop taskbar.
3. Right-click on the portable device icon while holding down the "CTRL" and "Shift" keys simultaneously.
4. Select "Reset Secure Clock." This resets the clock from the Rhapsody software.
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